Despite being integral to just about every project on the web, most people have no idea what QA teams do. Luckily, we’re happy to provide some clarity.
QA stands for Quality Assurance. In developing products and services (websites in this case), quality assurance is any systematic process of checking to see whether a product or service being developed is meeting specified requirements.
So what does that actually mean?
What does QA do?
QA teams are responsible for checking a final project across all standards and requirements. This means inspecting performance across multiple environments, ensuring optimal performance on each, and, ultimately, providing an excellent user experience for consumer, no matter how they are engaging with your content.
In its own way, QA is like proofreading for web development and design—only rather than checking for punctuation, we’re checking for potential glitches, bugs, and UX errors across multiple devices and browsers.
In the Loop
Ideally, QA is involved in the product life cycle from the beginning, usually the
wireframing portion. This helps to ensure the QA team fully understands the functional requirements of the project, while allowing them to shepherd web builds in a way that meets the industry’s best practices.
Tests on Tests
There are two types of QA testing that we do here at HZ—Manual and Automated Testing.
In Manual Testing, we check through each page of a site, ensuring it looks and functions properly on multiple browsers and devices.
Automated Testing is a bit more complicated but no less important. In this testing type, the QA team writes code and scripts that do the testing for us. This is better for covering the functional aspects of a website—testing contact forms, navigation, accessibility, and page validation, and assuring that all tags are working and properly placed.
During these tests, any issue or bug that we catch is tracked in collaboration between the QA team, developers, designers, and project managers until it’s fully resolved.
Where Credit Is Due
Without QA, developers and designers would have a tough time understanding how their sites work under real-life conditions. You have QA to thank for the best user experiences on the web.